Thank you for opening the door to better health for you and your family. You've made a great choice — and we can't wait to guide you on your journey. Here's how to get settled in as a new member.
Click below to book your first visit at the clinic. This is where Matthew gets to know you and your full health picture, so you get care built around you from day one.
Two days before your appointment, we’ll send your intake paperwork. Please fill it out ahead of your visit and electronically sign the consents so we can make the most of your time together.
Sign consents before your visit
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Set up Spruce
Look out for an invitation to Spruce — the app we use to communicate securely by two-way text and phone. Download it, sign in, move it to your home screen, and turn on notifications so you never miss a message.
Secure two-way messaging
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Sign up for Patient Passport
Watch for an email from Elation inviting you to the Patient Passport. It’s your secure portal for accessing your personal health information any time.
Emailed via Elation
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Send us your medical records
Request your records from your other providers by sending them a release-of-information form, and have them faxed to 607-270-1277. See your member page for full details.
Fax to 607-270-1277
Your member page
Everything you need, in one place.
Your member page is where you book visits, access your health information, manage payments, and find any forms or documents you may need.
⭐ Bookmark it — you’ll use it throughout your care.